Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

Welcome to Daspren. These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services") operated by Daspren ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Services.

2. Description of Services

Daspren provides cybersecurity solutions including but not limited to:

  • Data-centric artificial intelligence cybersecurity technology
  • Ransomware prevention and detection systems
  • Zero-day threat detection
  • Data loss prevention (DLP) solutions
  • User and Entity Behavior Analytics (UEBA)
  • Endpoint and server protection
  • Cloud security solutions
  • Consulting and professional services

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malicious code, viruses, or other harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Use our Services for any illegal or unauthorized purpose
  • Reverse engineer, decompile, or disassemble our software
  • Use automated systems to access our Services without permission

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of Daspren and its licensors. The Services are protected by copyright, trademark, and other laws.

5.2 User Content

You retain ownership of any content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content in connection with our Services.

5.3 Trademark Policy

"Daspren" and our logos are trademarks of Daspren. You may not use our trademarks without our prior written consent.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

7. Service Level Agreements

7.1 Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

7.2 Support

Support services are provided according to your service agreement. We offer various support tiers with different response times and coverage levels.

8. Payment Terms

8.1 Fees and Billing

Fees for our Services are specified in your service agreement. All fees are non-refundable unless otherwise stated in writing.

8.2 Payment Methods

We accept various payment methods as specified during the ordering process. Payment is due according to the terms specified in your invoice.

8.3 Late Payments

Late payments may result in service suspension and additional fees. We reserve the right to charge interest on overdue amounts.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.

9.2 Limitation of Liability

To the maximum extent permitted by law, Daspren shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

9.3 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms or our Services shall not exceed the amount paid by you to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Daspren and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from your use of our Services or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your use of our Services at any time by closing your account and discontinuing use.

11.2 Termination by Us

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms.

11.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. We may delete your account and data, subject to our data retention policies and legal obligations.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the French arbitration system, unless otherwise required by applicable law.

12.3 Jurisdiction

For any disputes that cannot be resolved through arbitration, the courts of Rennes, France shall have exclusive jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Daspren regarding the use of our Services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Daspren

1179 Av. des Champs Blancs

35510 Cesson-Sévigné, France

contact@daspren.com